What Others Say About ARCO₂ & ADD: Reputation, Recognition & Real Client Experiences
When you’re choosing an architect or builder, reputation matters. It tells you how a company is perceived by the industry, how they deliver on their promises, and, most importantly, how past clients feel about the journey and the end result.
At ARCO₂ and ADD Sustainable Construction, we’re proud to be known as pioneers in sustainable, low-energy architecture and construction across Cornwall and the South West. But don’t just take our word for it — here’s what the industry and our clients say about us.
Recognised as Industry Leaders
Within the architectural and construction industries, ARCO₂ and ADD have built a reputation for being ahead of the curve:
- Award-winning practice: Over 120 awards for sustainability, innovation, and design excellence — including multiple national and regional titles.
- Passive House & sustainability specialists: Recognised for pushing low-energy, fabric-first design into the mainstream.
- Trusted advisors: Frequently approached by planning authorities, local organisations, and professional bodies for our expertise in balancing design ambition with environmental responsibility.
https://www.arco2.co.uk/a-year-of-award-winning-architecture-2025-in-review/
The industry sees us not just as architects or contractors, but as thought leaders who are helping to redefine what “good” looks like in construction.
What Our Clients Say
The real test of any practice is the experience of its clients. Time and again, the feedback we receive carries the same theme: “ARCO₂ and ADD surpassed all expectations.”
Here’s what stands out in their words:
- “They listened to us.” Clients consistently praise the time we take to understand their needs, aspirations, and the character of their site before putting pen to paper.
- “The detail was second to none.” Our designs are admired for their precision, clarity, and robustness. Clients often comment on the peace of mind they feel knowing everything has been thought through.
- “They delivered on performance.” Comfort, warmth, light, and energy efficiency are mentioned again and again. Clients highlight how our homes feel better to live in — healthier, brighter, and cheaper to run.
- “They cared.” Perhaps most importantly, clients remark on the passion and integrity of our team — how we care about the environment, their project, and getting the best result possible.
These aren’t just testimonials; they’re reflections of how it feels to work with us.
Why Clients Choose Us (and Recommend Us)
When prospective clients ask what makes ARCO₂ & ADD different, the answer lies in the combination of design excellence, construction know-how, and a values-driven approach.
- Holistic service: With both an award-winning architecture practice and our own sustainable construction company under one roof, we provide a seamless journey from first sketch to final build.
- Proven sustainability: Our projects perform to the highest standards — airtightness, super-insulation, renewable systems, and long-lasting, low-maintenance materials.
- Human experience: We design homes and buildings that feel uplifting, healthy, and life-enhancing. Clients don’t just get a house; they get a better way of living.
- Trusted reputation: Cornwall Council, Building Control, local contractors, and industry peers respect us. Clients tell us they feel reassured knowing their project is in such capable hands.
Built on Trust, Referrals & Long-Term Relationships
One of the greatest compliments we receive is the loyalty of our clients. A significant proportion of our work comes from people returning to us for new projects, or from recommendations passed on to friends and family. This cycle of repeat and referral clients speaks volumes: it means we’re not only creating homes and buildings that people love, but also building relationships based on trust, care, and proven results.
Standing Out from the Crowd
In a sector where many practices claim to “do sustainability,” ARCO₂ and ADD have been doing it — and doing it well — for over 20 years. We are not trend-followers. We are proven leaders in sustainable design and construction, consistently setting the benchmark for others in the region.
In Summary
If you’re looking for architects and builders who combine design flair with technical rigour, who are respected by peers and loved by clients, and who deliver projects that are beautiful, sustainable, and award-winning, then ARCO₂ and ADD are the team to talk to. Because what others say about us matters — and what they say is clear: we listen, we care, we deliver.
